Contact Reading IT Support
Call, email or use the form to reach Reading IT Support. Our office answers Monday to Friday, 8am to 5pm.
- Phone0118 359 2276Monday to Friday, 8am to 5pm
- Emailhello@readingitsupport.ukAn engineer replies within 24 hours
- Client support0118 359 2276Mon to Fri, 8am to 5pm
What happens next
We reply within 24 hours
An engineer reads your message and replies by phone or email with a time to talk.
A short call
We ask about your team, your devices, your phones and the problems costing you time.
Free IT review
We dial in or visit, map your accounts, licences and backups, and list the risks we find.
Written plan and price
You get a written plan with a fixed monthly price and the fixes we would make first.
Office address and opening hours
We fix most issues remotely and come on site across Reading when needed. Post and visits by appointment go to the address below.
OfficeReading IT SupportDukesbridge House, 23 Duke Street
Reading, Berkshire RG1 4SA Phone0118 359 2276 Emailhello@readingitsupport.uk DirectionsOpen in Google Maps
| Monday to Friday | 8am to 5pm |
|---|---|
| Saturday and Sunday | Closed for office enquiries |
Areas we cover
We support businesses across Reading and Berkshire. See the area guide on our homepage for the IT issues we see in each part of town.
- Reading
- Caversham
- Earley
- Woodley
- Tilehurst
- Theale
- Winnersh
- Wokingham
- Berkshire
Questions about contacting us
How fast will you reply to my enquiry?
An engineer replies to form and email enquiries within 24 hours. If you call 0118 359 2276 between 8am and 5pm, Monday to Friday, you can talk the problem through on the phone.
What are your support hours?
Our helpdesk answers Monday to Friday, 8am to 5pm. Our monitoring logs alerts as tickets, and the helpdesk works through them by priority. New enquiries get a reply within 24 hours.
Do you work with home users?
No. We work with businesses only, from small offices with a few staff to mid-sized firms with several sites. Our contracts, monitoring and support hours are built around business IT, phones and connectivity.
Do I need to be in Reading to work with you?
No. We fix most issues remotely, so we support businesses across the UK. We come on site across Reading, Wokingham, Theale and the surrounding area when a job needs hands on the hardware.
Is the IT review free?
Yes. The IT review is free and you are under no obligation. We map your devices, accounts, licences and backups, list the risks we find, then send a written plan with a fixed monthly price.