Reading IT Support for businesses that can't afford downtime.
Reading IT Support runs IT, cyber security and phone systems for businesses across Reading and the Thames Valley. We fix most issues remotely and visit when needed.
Book a free IT review or call 0118 359 2276
What does Reading IT Support cover?
We run and protect your business IT for a fixed monthly fee, with a helpdesk, monitoring, patching, Microsoft 365, backups and a named contact.
Hand us all of it, or just what your team can't keep up with.
- Helpdesk by phone, email and remote session
- Device and server monitoring with monthly patching
- Microsoft 365, Teams and email administration
- Backup, restore testing and continuity planning
- Cyber security, MFA and Cyber Essentials preparation
- Broadband, leased lines and cloud phone systems
IT services for Reading businesses
One Reading team for your laptops, security, Microsoft 365, connectivity and phones. Pick what you need and add the rest as you grow.
Managed IT Support
Helpdesk, monitoring, patching and on-site visits across Reading for one fixed monthly fee.
Learn moreManaged Cyber Security
Endpoint protection, email filtering, MFA and phishing training, with your devices watched for attacks.
Learn moreCyber Essentials
We check your IT against the five controls, fix the gaps and prepare you for Basic or Plus.
Learn moreMicrosoft 365
Licensing, migrations, Teams and SharePoint, set up properly and tidied when your tenant grew without a plan.
Learn moreBackup & Continuity
Off-site backups, tested restores and a continuity plan written with you before anything goes wrong.
Learn moreIT Consulting
Audits, roadmaps, cloud migrations and office moves, with costs and risks on paper before you commit.
Learn moreBusiness Connectivity
Business broadband, leased lines and guest Wi-Fi to keep your Reading office online.
Learn moreCloud Phone Systems
Cloud phones and Teams calling. We move you off copper lines before the January 2027 switch-off.
Learn moreIT support across Reading and the M4 corridor
We cover all of Reading from our office by the Kennet. Pick an area to see it on the map and the IT problems we see most there.
Staff who split the week between Reading and London
Laptops on train and café Wi-Fi need encryption, MFA and secure file access. We set those up and check them each month.
Flood and power risk by the Thames and Kennet
Flood zones run along both of Reading's rivers. We set up off-site backups, test restores and write a continuity plan with you.
Security questionnaires from big clients
Firms on Reading's business parks expect suppliers to prove their security. We gather evidence, fix gaps and prepare you for Cyber Essentials.
Copper phone lines and slow connections
Older central Reading buildings run alarms, card machines and lift lines on copper. We move them to fibre before January 2027.
An IT team that talks in plain English.
A small team learns your systems, your staff and your suppliers. We support offices across Reading, from the business parks off the M4 to the Forbury.
Remote fixes first
On-site visits across Reading when a job needs hands on the hardware.
One fixed
monthly feeQuoted after a free review.
Office hours, proactive monitoring
Monday to Friday, 8am to 5pm.
Advice in
plain EnglishReports and advice you can read in five minutes.
Plans that scale
Up or down as your headcount changes.
Free IT review
We visit or dial in, map your devices, accounts, licences and backups, and list the risks we find.
Plan and quote
You get a written plan with a fixed monthly price and the fixes we'd make first.
Handover and setup
We take over from your current provider, install monitoring and security tools and document everything.
Ongoing support
Your staff call one number. We patch, monitor and review progress with you on a schedule that suits you.
What Reading clients say
★★★★★"I'm so thankful to Luke and his team for IT support. They're always friendly, quick to resolve any issues, and have helped me with everything from software installations to setting up my office network. Luke is incredibly professional and knowledgeable. By far, the best IT support company I've worked with in Reading!"
★★★★★"I cannot recommend Reading IT Support enough. Their team of experts is incredibly knowledgeable and responsive to our needs. They are always available to help us when we need it, and their expertise has been invaluable to us. I would highly recommend Reading IT Support to any business in need of IT support services."
★★★★★"Reading IT support came through in my time of need. Couldn't have started my small streaming community without their knowledge and support, my growing OSRS community and myself are thankful and should I hit any more problems down the road I'll certainly be back."
Common questions about IT support in Reading
Can't see yours? Call 0118 359 2276.
How much does IT support cost in Reading?
Most Reading businesses pay a fixed monthly fee per user or per device. The price depends on your headcount, the systems you run and the level of security you need. We quote after a free IT review, and the quote lists what is included.
Do you offer on-site IT support in Reading?
Yes. We fix most issues remotely and come on site across Reading, Wokingham, Theale and the surrounding area when a job needs hands on the hardware.
How fast do you respond to IT support requests?
We agree response times in your contract and rank tickets by business impact. Our office team answers Monday to Friday, 8am to 5pm.
Which areas around Reading do you cover?
We cover Reading town centre, Caversham, Emmer Green, Earley, Woodley, Tilehurst, Calcot, Theale, Winnersh, Wokingham, Green Park and Thames Valley Park. We also support remote-only clients across the UK.
Can you help my Reading business get Cyber Essentials?
Yes. We check your devices, firewalls, user accounts and patching against the Cyber Essentials controls, fix the gaps, then guide you through the IASME assessment. Many Reading firms start here because a client or tender asked for the certificate.
Can we keep our in-house IT person?
Yes. We run co-managed support alongside internal IT staff and take the helpdesk, monitoring or security work they lack time for.
How do we switch from our current IT provider?
We manage the handover. We collect admin access, licences and documentation from your old provider, overlap both services for a short period if needed, and switch over without a gap in support.
Do you support Microsoft 365 and Teams?
Yes. We set up, migrate and manage Microsoft 365, including Exchange email, Teams, SharePoint and OneDrive, plus Power Apps, Power BI and Power Automate. We also clean up licensing so you stop paying for accounts nobody uses.